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Hospitality

Penalty rates: tips for handling a political hot potato

With the Federal Election looming, Sunday penalty rates are generating heat. Labor thinks they should stay, while the Liberals have mixed opinions on the matter.Both parties’ ultimately handball the issue, saying it’s a matter for the Fair Work Commission. There has also been the usual amount of name calling on both sides. As a manager,…

How to save on labour costs: grab that low-hanging fruit

So many HR managers concentrate on the long game, missing serious savings that are right in front of us. We think that any return on investment — whether that’s overhauling processes or acquiring new software — will take at least five years to pay off. When HR managers focus on the long game, they’re thinking…

The HR issues of managing remote staff

How to manage staff across locations Growing your business means more than just more money through the door. It’ll often mean more people, and those people are going to need more space. You can rearrange an office, and roster on more shifts. But for hospitality, retail and healthcare, sooner or later, that’ll mean adding another…

Special Guest Writer: What to Expect From Your Enterprise Partner

Kilimanjaro Consulting have put a resource together to help you select the right enterprise partner. Picking the right solution provider is just as important as selecting the right enterprise resource planning (ERP) software.Businesses should be aware of the “implementer risks” before making a large investment. With the right partner, ERP implementation should flow into ongoing assistance…

Win back your day: get shift swaps sorted

Imagine suddenly losing a day. Another crisis has blown up, and it’s going to take all day to sort it out (and your to-do list is still waiting for you). You’re fuming. You’re going to figure out how this happened, and put a stop to it.  But then after you’ve dealt with the issue you…

What are your employees really worth?

When you’re reckoning up an employee’s value, the numbers only tell half of the story. Metrics like sales or customers served are important — that’s what keeps you in business. And we know that keeping good people makes sense, if only to avoid the costs of staff turnover thousands of dollars in recruitment and staff…

Five HR tactics of successful franchises

When you’re running a franchise, you can’t always count on the brand you joined to help you turn a profit. Often, the difference between thriving and just barely covering license fees comes down to how well you manage people: saving time and headaches, so you can concentrate on growing the business. At easyEMPLOYER, we work…

Don’t get Grill’d for your working conditions

Burger chain Grill’d is making headlines for all the wrong reasons.It started when an employee claimed she was fired for questioning her employment contract. The contract reportedly paid below-award wages, with no penalty rates or overtime. Right now the case is being reviewed by a national workplace tribunal. And while the employee has been offered…

How to encourage good staff to stay

Last post, we explained how high staff turnover can cost your business thousands of dollars. Not to mention staff who stay on your books, but mentally check out.So how do you keep good people engaged? Here’s a few strategies to get you started. Pay your employees well If you can afford to pay employees above…

When penalty rates bite, is cutting staff a smart move?

Penalty rates are a hot topic in Australia right now. Retail and hospitality operators are feeling the pinch as rates for weekend staff keep climbing. So it’s easy to see why reducing staff can seem a good option for boosting profitability. Fair Work Australia is reviewing awards as we speak, including what your staff should…