If you own, or manage, a business within retail then you (or your staff) are likely spending too much of your time creating rosters, answering phone calls about shifts, approving leave, finding last minute fill-ins, ensuring compliant staffing, tracking times, working out pay rates, making sure payroll is right… phew! It’s frustrating, it’s stressful and it’s a waste of valuable time.
Now you can have clever workforce management that:
- assists to improve customer service by keeping adequate staff for customer volume.
- reduces employee turnover by maintaining effective relationships with staff.
- ensures you don’t go over budget with real-time wage forecasting.
lets you reach any staff within moments electronically, even if they are off-shift.
- allows you to quickly fill shifts last minute with the fill-in finder and find someone fast.
- maintains effective communication and good relationships between your management and your staff.
Retailers are realising that to stay competitive they have to rationalise operating costs – as a workforce is often the biggest cost to a business it needs to be managed effectively to ensure labour efficiencies AND good customer service …see how we make it easy for Retail!