Staff Management

Are your remote staff still working?

When your business is expanding to multiple locations, good culture and communication are the foundation for growth. But to keep your business functioning, the wheels need to be turning above ground too. Productivity will always count. So how to do you keep an eye on performance when you can’t be there in person? Track staff…

The HR issues of managing remote staff

How to manage staff across locations Growing your business means more than just more money through the door. It’ll often mean more people, and those people are going to need more space. You can rearrange an office, and roster on more shifts. But for hospitality, retail and healthcare, sooner or later, that’ll mean adding another…

Special Guest Writer: What to Expect From Your Enterprise Partner

Kilimanjaro Consulting have put a resource together to help you select the right enterprise partner. Picking the right solution provider is just as important as selecting the right enterprise resource planning (ERP) software.Businesses should be aware of the “implementer risks” before making a large investment. With the right partner, ERP implementation should flow into ongoing assistance…

Win back your day: get shift swaps sorted

Imagine suddenly losing a day. Another crisis has blown up, and it’s going to take all day to sort it out (and your to-do list is still waiting for you). You’re fuming. You’re going to figure out how this happened, and put a stop to it.  But then after you’ve dealt with the issue you…

What are your employees really worth?

When you’re reckoning up an employee’s value, the numbers only tell half of the story. Metrics like sales or customers served are important — that’s what keeps you in business. And we know that keeping good people makes sense, if only to avoid the costs of staff turnover thousands of dollars in recruitment and staff…

How to plug the leaks in your payroll

When you’re responsible for managing payroll, you want to get the best return on your staffing dollar. And that means being on top of each point in your payroll system, so you can find and fix leaks: places you’re losing money. It may be a slow leak: losing a fraction of your total staffing budget…

Older and wiser: Why every organisation should hold onto Baby Boomer workers

We’ve all heard the stereotypes about Baby Boomers at work. Younger colleagues confuse Baby Boomers’ strong work ethic with workaholism. Employers worry that older workers are scared of change, hoard information and don’t like technology. These stereotypes aren’t fair – or accurate. Baby Boomers might be older, but they’ve got valuable experience and skills that…

Why culture is key to getting the most from Gen Y at work

Generation Y will make up 40 percent of the world’s workforce in a few years. So if you haven’t figured out how to get the most from your Gen Y employees, now is the time to do it. Last post we talked about how to get Baby Boomers, Gen X and Gen Y to work…

Can a computer glitch cost you big time?

Every business owner makes mistakes sometimes. But some errors are more expensive than others, particularly when they involve underpaying staff. A New South Wales manufacturing business learned this lesson the hard way. It’s now $45,000 out of pocket after uncovering a computer error that accidentally short-changed employees for eight years. A costly error The payroll…

How to break bad news to employees

Tough conversations are an unavoidable part of business. But next time you need to break bad news, don’t follow Hutchison Ports Australia’s lead. In early August 2015, the shipping giant sacked almost half its work force by midnight text message and email. Employees were told to stop turning up to work immediately, and that a…