Hospitality

When penalty rates bite, is cutting staff a smart move?

Penalty rates are a hot topic in Australia right now. Retail and hospitality operators are feeling the pinch as rates for weekend staff keep climbing. So it’s easy to see why reducing staff can seem a good option for boosting profitability. Fair Work Australia is reviewing awards as we speak, including what your staff should…

How to engage Generation Y at work

Do Generation Y employees really deserve their reputation? We often hear Gen Y described as flighty. Unreliable. An overly large sense of entitlement. We wanted to find out how widespread that perception is, so we spoke to Adam (not his real name), an assistant manager at a Canberra-based childcare centre. Adam works with a large…