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Workforce Management

Retaining your aged care staff: it’s not personal

It probably won’t surprise you to find this out: research shows that when staff leave, job satisfaction and working conditions are usually far more important than personal reasons. Research coming out of Griffith University shows that only 12 per cent of people’s intentions to leave were due to their own health, age or looming retirement….

Caring for carers: how to stop your people burning out

The disability sector is full of employees who just keep giving, until sometimes there is nothing left for them or their families. What does that mean for you as a manager? You want to get the best from your people, but at the same time, it’s got to be sustainable. Working in disability care is…

PENALTY RATE CUTS: THE NEXT STEPS FOR YOUR BUSINESS

The Fair Work Commission (FWC) threw down the gauntlet last Thursday when they agreed to cutting Sunday and public holiday penalty rates. The FWC will be implementing changes from March onwards. If you’re a business owner operating in the hospitality, restaurant, fast-food, retail or pharmacy industries, how can you make sure your business doesn’t suffer?…

How to retain star performers in three steps

Would you spend months choosing exactly the right car, pay top dollar, then leave it in a laneway with the windows down and the keys in the ignition? You wouldn’t leave a car to be stolen.  But businesses invest even more in headhunting star performers, only to see them quit after six months.  You lose…

The HR tasks to complete in January for a successful 2017

In our day-to day-jobs, we’re pulled towards the fastest approaching deadline or the biggest crisis. So for savvy business owners and managers, January is the perfect time to take stock and set your HR priorities for the year. When half your staff are at the beach, they’re not standing in your office demanding attention. This…

Five steps to creating a winning culture

A strong culture puts your company streets ahead of the competition. You’ll hold onto good people, and keep them performing at their peak. But how do you build that culture? Harry Hoang’s company, Tailored Accounts, has succeeded on the strength of its culture. Since starting Tailored in 2009, Harry has built a team of more…

Mining company hits $2 million hole in payroll.

A Victorian mining company has stumbled into one of the largest payouts in the Fair Work Ombudsman’s history. The Ombudsman ruled that Deepcore Australia underpaid 205 employees across regional Victoria and Queensland a total of $2.09 million. What makes this story significant is not just the size of the payout: it’s that this massive liability…

Penalty rates: tips for handling a political hot potato

With the Federal Election looming, Sunday penalty rates are generating heat. Labor thinks they should stay, while the Liberals have mixed opinions on the matter.Both parties’ ultimately handball the issue, saying it’s a matter for the Fair Work Commission. There has also been the usual amount of name calling on both sides. As a manager,…

Operations manager: a day in the life

Sharon Costigan is operations manager for an ACT community service organisation. Before that, she worked in HR consulting and organisational development across the construction and community. Sharon joined us to share her experiences as an operations manager, her challenges, and how she tackles them. EE: Sharon, what’s a typical day look like for you? Sharon:…

Retaining staff in high-growth companies: don’t be a spaceship

Right now, there’s a talent war between high-growth companies. Finding star performers gives you an edge, from attracting investors to outsmarting the competition. You pour energy and money into luring talent across. They sign up, and for a second, you’re in orbit. Until they get poached by the competition. Your edge becomes someone else’s advantage….