The pharmacy business model is in for serious disruption in coming years, with the Government’s plans to allow pharmacies to deliver primary care. Smart pharmacies will start getting ready now, so they’re positioned to claim first mover advantage: doing primary care better, faster than the competition.Right now, we don’t know exactly what primary care services…
How good would it be if your payroll looked after itself? No more hours chained to the desk, transferring data from a spreadsheet. No more running back over the payroll to fix up someone else’s error – or explaining to staff why they didn’t get paid correctly. Imagine all the other things you could do…
Working in veterinary practice has immensely rewarding moments, but it’s also damn hard work. So anything that can lighten the load of running a practice is worth looking at. You’re dealing with staff who are passionate about what they do. That’s why they got into veterinary care, and it’s why you’re here too. In the…
When your staff management system works, the right amount ends up in employees’ bank accounts, and you stay within your staffing budget. It sounds simple. But to reach this outcome, you need a whole series of steps to be correct, and in line with your business rules.Timesheet management is the step in that process where…
Do Generation Y employees really deserve their reputation? We often hear Gen Y described as flighty. Unreliable. An overly large sense of entitlement. We wanted to find out how widespread that perception is, so we spoke to Adam (not his real name), an assistant manager at a Canberra-based childcare centre. Adam works with a large…
Hot pants. Man-perms. Milli Vanilla. There’s plenty of 1980s artifacts that we’re glad to put behind us, but many businesses are still using old-school time & attendance technology. Punch-clocks. Signing in at the front desk. Hand-written timesheets. These outdated technologies result in inaccurate time clocking, which means payroll is calculated on hours that aren’t reflective of actual…
Paying award rates: the devil’s in the detail Last week, we walked through how to find the right award. Now it’s time to tackle applying the award correctly. Working out the base pay rate is only the beginning. We often see businesses come unstuck when it comes to modifying that base rate. It’s a thorny…
Are your workers on the right award? Assigning your workers to the right award is essential to pay them correctly. So we’re worried to see some businesses faltering at this first step. Now awards won’t usually be a problem if you run an indie record store or a suburban butcher. But for more complex operations,…
Who’s been caught out by Industry Awards? Looking through Fair Work Australia’s recent investigations, we’ve seen several reports of businesses underpaying staff. In a handful of cases, it’s about shonky operators who deliberately try to get around the Award. Far more often, though, we see business owners who genuinely want to do the right thing,…
Congratulations to Moodie’s Pharmacy in Bathurst, NSW, for winning the 2015 award for Innovation in Professional Services. Also known as the oldest pharmacy in Bathurst, the business was bought in 2003 by its current owner: pharmacist Paul Jones. Disillusioned by what the banner groups were offering, Mr Jones decided Moodie’s Pharmacy would instead become part…