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Staff Management

PENALTY RATE CUTS: THE NEXT STEPS FOR YOUR BUSINESS

The Fair Work Commission (FWC) threw down the gauntlet last Thursday when they agreed to cutting Sunday and public holiday penalty rates. The FWC will be implementing changes from March onwards. If you’re a business owner operating in the hospitality, restaurant, fast-food, retail or pharmacy industries, how can you make sure your business doesn’t suffer?…

How to retain star performers in three steps

Would you spend months choosing exactly the right car, pay top dollar, then leave it in a laneway with the windows down and the keys in the ignition? You wouldn’t leave a car to be stolen.  But businesses invest even more in headhunting star performers, only to see them quit after six months.  You lose…

The HR tasks to complete in January for a successful 2017

In our day-to day-jobs, we’re pulled towards the fastest approaching deadline or the biggest crisis. So for savvy business owners and managers, January is the perfect time to take stock and set your HR priorities for the year. When half your staff are at the beach, they’re not standing in your office demanding attention. This…

Five steps to creating a winning culture

A strong culture puts your company streets ahead of the competition. You’ll hold onto good people, and keep them performing at their peak. But how do you build that culture? Harry Hoang’s company, Tailored Accounts, has succeeded on the strength of its culture. Since starting Tailored in 2009, Harry has built a team of more…

Mining company hits $2 million hole in payroll.

A Victorian mining company has stumbled into one of the largest payouts in the Fair Work Ombudsman’s history. The Ombudsman ruled that Deepcore Australia underpaid 205 employees across regional Victoria and Queensland a total of $2.09 million. What makes this story significant is not just the size of the payout: it’s that this massive liability…

Penalty rates: tips for handling a political hot potato

With the Federal Election looming, Sunday penalty rates are generating heat. Labor thinks they should stay, while the Liberals have mixed opinions on the matter.Both parties’ ultimately handball the issue, saying it’s a matter for the Fair Work Commission. There has also been the usual amount of name calling on both sides. As a manager,…

Operations manager: a day in the life

Sharon Costigan is operations manager for an ACT community service organisation. Before that, she worked in HR consulting and organisational development across the construction and community. Sharon joined us to share her experiences as an operations manager, her challenges, and how she tackles them. EE: Sharon, what’s a typical day look like for you? Sharon:…

How to save on labour costs: grab that low-hanging fruit

So many HR managers concentrate on the long game, missing serious savings that are right in front of us. We think that any return on investment — whether that’s overhauling processes or acquiring new software — will take at least five years to pay off. When HR managers focus on the long game, they’re thinking…

Are your remote staff still working?

When your business is expanding to multiple locations, good culture and communication are the foundation for growth. But to keep your business functioning, the wheels need to be turning above ground too. Productivity will always count. So how to do you keep an eye on performance when you can’t be there in person? Track staff…

The HR issues of managing remote staff

How to manage staff across locations Growing your business means more than just more money through the door. It’ll often mean more people, and those people are going to need more space. You can rearrange an office, and roster on more shifts. But for hospitality, retail and healthcare, sooner or later, that’ll mean adding another…