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Why clinicians should think more like retailers

Do you spend your evenings and weekends chasing timesheets, processing payroll and planning rosters? It’s frustrating, stressful and a big waste of time, especially if you’re doing it all on paper. Michael Hazilias, CEO of easyEMPLOYER urges pharmacists to look at admin from a business perspective.Even if you have in-house pen pushers and a bookkeeper…

Wrangling rosters: a tale of two retirement homes

When you work in aged care, there’s always more to be done. When your workers need to swap shifts, the extra admin involved is often that one extra thing which makes your workload too great. Here are two stories demonstrating two very different approaches. Bellview house It’s 4.50 pm on a Wednesday when Kris Dunn…

PENALTY RATE CUTS: THE NEXT STEPS FOR YOUR BUSINESS

The Fair Work Commission (FWC) threw down the gauntlet last Thursday when they agreed to cutting Sunday and public holiday penalty rates. The FWC will be implementing changes from March onwards. If you’re a business owner operating in the hospitality, restaurant, fast-food, retail or pharmacy industries, how can you make sure your business doesn’t suffer?…

How to retain star performers in three steps

Would you spend months choosing exactly the right car, pay top dollar, then leave it in a laneway with the windows down and the keys in the ignition? You wouldn’t leave a car to be stolen.  But businesses invest even more in headhunting star performers, only to see them quit after six months.  You lose…

The HR tasks to complete in January for a successful 2017

In our day-to day-jobs, we’re pulled towards the fastest approaching deadline or the biggest crisis. So for savvy business owners and managers, January is the perfect time to take stock and set your HR priorities for the year. When half your staff are at the beach, they’re not standing in your office demanding attention. This…

Penalty rates: tips for handling a political hot potato

With the Federal Election looming, Sunday penalty rates are generating heat. Labor thinks they should stay, while the Liberals have mixed opinions on the matter.Both parties’ ultimately handball the issue, saying it’s a matter for the Fair Work Commission. There has also been the usual amount of name calling on both sides. As a manager,…

How to save on labour costs: grab that low-hanging fruit

So many HR managers concentrate on the long game, missing serious savings that are right in front of us. We think that any return on investment — whether that’s overhauling processes or acquiring new software — will take at least five years to pay off. When HR managers focus on the long game, they’re thinking…

Special Guest Writer: What to Expect From Your Enterprise Partner

Kilimanjaro Consulting have put a resource together to help you select the right enterprise partner. Picking the right solution provider is just as important as selecting the right enterprise resource planning (ERP) software.Businesses should be aware of the “implementer risks” before making a large investment. With the right partner, ERP implementation should flow into ongoing assistance…

Win back your day: get shift swaps sorted

Imagine suddenly losing a day. Another crisis has blown up, and it’s going to take all day to sort it out (and your to-do list is still waiting for you). You’re fuming. You’re going to figure out how this happened, and put a stop to it.  But then after you’ve dealt with the issue you…

Don’t be the next 7-Eleven: how to test your labour budget

7-Eleven is making headlines for all the wrong reasons. A recent Four Corners investigation highlighted claims that they’ve underpaid staff over several years. 7-Eleven is scrambling to buy out franchisees, and has promised to overhaul its fundamental business model. Amidst the barrage of criticism, the most telling comment was from Alan Fels — former head…